Current Employment

Hold multifaceted responsibilities within NUPD encompassing campus security, patrol, and protective services; emergency medical services; and training newly hired community service officers CSO. 

Accomplishments

Field Training Officer 

• Praised for outstanding training and team-building skills. Trained numerous community service officers in safety and security best-practices, report-writing basics, and other job aspects.

• Instilled a strong community policing philosophy. Trained officers to engage in non-confrontational interactions with students, faculty, and staff members. Efforts were cited as instrumental in solidifying improved relationships and respect throughout the campus community.

Emergency Medical Technician-Basic (EMT-B)

• Responded to emergency calls 

• Provided efficient and immediate care to the critically ill and injured

• Transported patients to a medical facility

• Implemented building security awareness communications campaign. Informed faculty and staff members about theft to streamline preventative measures.

Grant Writer Coordinator

Monitored grant project, goals, objectives, outcomes, deliverables, and stakeholders 

• Assessed department's organizational goals, mission and values 

• Evaluated department services to determine best funding opportunities that design project initiatives

• Researched department and funding agency’s policies to ensure compliance

• Facilitated a Grants information session to educate staff about the grant acquisition process

• Researched, wrote and coordinated the grant application process

• Managed proposal and database documents

• Wrote high-quality grant proposal narratives and supporting documents

• Responsible for researching, data collection 

• Collaborated with department managers, Human Resources and the Administration and Finance department to compile budget line items

• Managed the proposal submission process to ensure timely submission of all required materials

• Developed and maintained a proposal calendar

• Coordinated and maintained proposal submission progress 

• Developed a grants strategy

• Conducted prospect research to identify, cultivate and solicit new grants

Detail Coordinator

Reported directly to the lieutenant of Events Management with responsibilities that include:

• Processed detail requests

• Calculated detail estimates for requesters

• Announced detail projects

• Assigned detail assignments

• Streamlined the detail process life-cycle

• Coordinated detail operations

• Liaised via email and phone for new requirements and determined feasibility

• Revised detail assignments as appropriate to meet changing needs

• Identified resources and assigned responsibilities

• Managed unexpected time crunch challenges

• Designed an online Detail Request Form 

• Developed strategies to streamline detail process life-cycle

Technical Writer

• Developed first-ever police operations center (POC) knowledge base system

• Authored and edited many documents and publications

• Proofread and edited NUPD’s Policies and Procedures Manual to attain full accreditation and certification with the Massachusetts Police Accreditation Commission (MA-PAC)

• Wrote task-oriented computer software manual encompassing task overviews, expanded task descriptions, appendixes, index, and quick reference guide

• Designed, authored, and edited department newsletter

Held collaborative role to craft Policies and Procedures Manual for both technical and non-technical audiences; incorporated project management practices; documentation design strategies; and juggled multiple tasks in a deadline driven environment. 

Accomplishments

• Produced documents that were educationally sound, single sourced technical manuals that engage users

• Planned writing by gathering information for projects; interviewed subject matter experts; wrote, edited, and configured documentation for multiple mediums.

• Edited, standardized, and made changes to existing policies 

• Interacted with subject matter experts (SME) to ensure document accuracy and usability

• Incorporate process design, system mapping to write, procedures, and work instructions.

• Created step-by-step procedural documentation and accompanying job aids