About Joanna

It may be hard to believe and unbeknown to Joanna at the time, she began technical writing the day she first turned on a sewing machine.  Reading and navigating through the commercial sewing pattern instructions were like learning a different language. She began every sewing project by first re-writing the instructions into understandable content. 

As a result, Mydocumentation was born and the most complex communication initiative when creating user-friendly information for the police operation center (POC)  also known as dispatch. 

The Mydocumentation initiative help users retain job satisfaction for stressful positions by

•   delivering solutions to increase user efficiency 

•   implementing appropriate design systems

•   collaborating with talent to implement a user-center approach that meets their needs. 

•   crafting result-driven digital strategies, communication and education solutions  for one of the most challenging fields; the police call center. 

Before launching her freelance career, Joanna worked in the fashion industry where she created

•   marketing material

•   press releases

•   cutting, sewing, tailoring and pattern making instruction manuals

•   presentations

•   proposals and other fashion related support documentation.

Drawing on her eclectic art capabilities, retail, and marketing experience, she is able to concept and design usable communication materials.

Intuitive, she brings her heart and soul into even the most basic assignments.

She's a self-proclaimed Hula Hooper, has a well-documented addiction to sewing fancy pants,  and enjoys watching reality-show singing competitions.

She holds a Master's of Science in Technical Communication from Northeastern University that surely helps her create documents that send the write message.